Our space is thoughtfully designed to be just as enjoyable for grown-ups as it is for little ones. Because of this, we’re best suited for parties where adults are celebrating alongside younger children.

Once kids reach school age (around 5 and up), their play needs often shift toward more active, high-energy experiences—climbing, racing, and other big-movement activities. Our play area, however, is created with a more museum-like feel: building, exploring, and imaginative play rather than running or roughhousing.

For that reason, parties for full classes of children age 5+ usually aren’t the best fit here. We truly shine when hosting milestone birthdays, especially for ages 1–4. That said, some families of older children do find our venue works well when the guest list is mostly younger siblings, cousins, or family friends.

If you’re unsure whether your group would be a good match, we’d be happy to talk it through—just reach out at owner@stem-spot.com.

Feel free to bring any catered food for your event! If you are choosing food that includes nuts, please alert our staff when booking so we can make sure we staff appropriately to deeply disinfect surfaces and clean to protect families that visit during open play hoping for an environment that strives to be nut-free.

If you don’t want to coordinate delivery or bringing food yourself, we partner with Salvatore's, our neighboring caterer on the 1st floor. When you order from them, we’ll handle the pick-up and setup to ensure your meal is fresh and hot for your guests. Order and pay for your appetizers, meals, or desserts directly & we’ll pick it up and set it up for you during the party (http://www.salvatoresriverwalk.com/)

Please help us protect our space by following these decor rules.  Failure to follow these rules will result in loss of deposit and potential responsibilty for damages.  

Decorating Rules:

Tape: Only Scotch or masking tape may be used on doors, windows, or tables.

Please do not use tape or adhesives on walls, ceilings, light fixtures, furniture, or floors.

Balloon Displays: Must fit in the elevator and be set up within your 30-minute setup window. All balloons must be popped and removed at the end of the party—our staff cannot dispose of them.

Loose Balloons & Piñatas: Limit loose balloons to 30, and keep them in the café area. Piñatas are not allowed unless they are the pull-string style.

Helium Balloons: Must be tied to weights—our ceilings are very high.

Outside Vendors: Let us know in advance if you’re bringing vendors (face painters,magicians, etc.) so we can coordinate paperwork and adjust your party timeline if needed.

Setup & Cleanup:

○ DIY Package: you will have 30 minutes before and 15 minutes after your party to set up and take down your décor. Staff will clean tables, chairs, play equipment, and floors, but décor removal and balloon disposal are your responsibility.

Ready to Go & Classic Packages: Setup and cleanup are fully handled by our team.

Note: Exceeding setup/cleanup time for DIY parties will result in a $50 charge per additional 15 minutes.

You can choose any theme for our DIY or Ready to Go Packages , as you are providing all the decor. Our STEMspot Classic Package includes our signature in-house STEM-themed decor-you are able to pick which combination of balloon colors you prefer.

We have a dedicated event planner at STEMspot that will help you plan the perfect celebration to match your vision for your child’s special day. Fill out the party planning form on our website or e-mail us at eventplanning@stem-spot.com

Our cancellation policy:

• 14+ days before: Full refund of deposit or move your booking to another available date (same package). Call us and get a confirmation email.

• 6–13 days before: Deposit becomes a credit on your STEMspot account (to apply towards open play or café purchases)

• 5 days or less: Deposit is non-refundable. Add-ons (barista service, crafts, activities) are also non-refundable due to prep time.

Reminder: Your party isn’t officially canceled until you speak to a STEMspot staff member and get a confirmation email.

Absolutely! Our members receive 15% off their birthday party package.

While tipping is never expected, it’s always appreciated! If you’d like to add a tip when you pay your balance at the end of the party, you can bring cash or add it to your credit card charge.

You will be asked to pay your balance at the end of your party. We can charge any additional purchases made day-of and provide you with a final invoice. We accept cash or credit card. We do NOT accept personal checks. Cash payments receive a 3% discount.